Over the years, a lot of very mean, and completely unsupported rumors about what a horrible person I"m supposed to be, have been reinforced and perpetuated by the local community, behind my back where I can't confront these allegations and defend myself. 90% of the people who have obviously adopted this vicious gossip as truth, have literally decided they don't like me, and I am someone to be feared, loathed and avoided at all costs, based completely on what they've "heard" and what I'm "known for", even though they have no first hand, or direct experience with me, and know nothing of me personally. Nor have they bothered to verify if any of the ugly things people say about me is the truth. This rumor mill has snowballed over the years in our small town to the point where I will never be able to repair the damage, so I don't even try. This has been both heartbreaking and depressing for me, that people seem to think its ok to completely destroy the life of someone they don't even know, by spreading vicious gossip, or by listening to vicious gossip and adopting it as truth, even to the extent that their own past positive experiences with me then become negative in their own minds. This is called unwitting commitments. This is why I made my business interent only, and why I do not accept any in-person contact for local drop off or pick up.

Other less personal reasons are stated below.

For those of you who would like a more scholarly explanation as to why there is no local drop off or pick up, feel free to browse the information below

The Scapegoat Society

I have been accused of "refusing to allow local drop off and pick up" which is not the case. There is no affordable commercial space in San Clemente for a small business like this, and I was forced to move the shop location to Oceanside. I also completed a graduate degree, and have a "real job" during the week, which necessitates having a UPS store shipping address, because there is no place or even the time, to be available to receive deliveries or sign for packages.

In spite of courteously explaining this to locals who email me asking me for my address so they can drop it off and save $5 in shipping costs, they refuse to accept the explanation and want me to allow them to come to my house at all hours on their schedule, or block time and make an appointment to meet them on the street somewhere, both to get the suit from them, as well as to get it back to them when finished. I tried this for a while, but stopped because half the people wouldn't even show up, and for those that did show up, the time investment involved reduced what small profit there is, to zero. As well, San Clemente does not allow a home-based business with customers coming and going to a residence.

In spite of courteously explaining all of this in my reply emails, some people still somehow feel entitled to personal service and clearly get mad when they don't get it, and then proceed to badmouth me behind my back to everyone they know, even though they clearly came into the exchange with a nasty attitude from the get go.

The repair business has to be internet only, or I cannot continue to provide the service and that is the reality.

“… where there was nature and earth, life and water, I saw a desert landscape that was unending, resembling some sort of crater, so devoid of reason and light and spirit that the mind could not grasp it on any sort of conscious level and if you came close the mind would reel backward, unable to take it in. It was a vision so clear and real and vital to me that in its purity it was almost abstract. This was what I could understand, this was how I lived my life, what I contructed my movement around, how I dealt with the tangible. This was the geography around which my reality resolved: it did not occur to me, ever, that people were good or that a man was capable of change or that the world could be a better place through one’s taking pleasure in a feel or a look or a gesture, of receiving another person’s love or kindness. Nothing was affirmative, the term “generosity of spirit” applied to nothing, was a cliche, was some kind of bad joke.”
--Bret Easton Ellis